Terms of Service

Terms and conditions for using our services

Terms of Service

These terms govern your use of our construction material services and website. Please read them carefully.

Last updated: December 2024

Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use our service. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

These terms apply to all users of our construction material services and website.

Service Description

We provide high-quality construction materials including flooring, wall panels, natural stone, sinks, faucets, backsplashes, and hardscaping materials.

Our services include:

  • Product catalog browsing and selection
  • Quote generation and price estimates
  • Order processing and fulfillment
  • Delivery and logistics coordination
  • Customer support and technical assistance
  • Project consultation and material recommendations

We strive to maintain accurate product information and inventory levels, but availability may change without notice.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information for orders and accounts
  • Use our services only for lawful purposes
  • Respect intellectual property rights and proprietary information
  • Not attempt to interfere with or disrupt our website or services
  • Maintain the confidentiality of your account credentials
  • Notify us promptly of any unauthorized use of your account

You are responsible for all activities that occur under your account and for maintaining the security of your login credentials.

Payment and Pricing

All prices are quoted in USD and are subject to change without notice. Final pricing will be confirmed in your order confirmation.

Payment Terms: Payment is due upon order confirmation unless other arrangements have been made. We accept major credit cards, bank transfers, and approved credit accounts.

Taxes: Applicable taxes will be added to your order total. Tax rates may vary based on delivery location and local regulations.

Late Payments: Overdue accounts may be subject to service suspension and late fees as permitted by law.

Prices include materials only. Delivery, installation, and additional services are quoted separately.

Delivery and Returns

Delivery: We coordinate delivery to your specified location. Delivery times are estimates and may vary based on product availability and location.

Risk of Loss: Risk of loss and title to products passes to you upon delivery.

Returns: Returns are accepted for unused materials in original condition within 30 days of delivery. Custom or special-order items may not be returnable.

Return Process: Contact our customer service team to initiate a return. Return shipping costs may apply unless the return is due to our error.

Warranties and Disclaimers

Products come with manufacturer warranties as specified. We provide materials in good condition but make no additional warranties beyond those provided by manufacturers.

Disclaimer: Our services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability: Our liability is limited to the purchase price of the materials. We are not liable for consequential, incidental, or indirect damages.

Some jurisdictions do not allow limitations on warranties, so these limitations may not apply to you.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction where our company is incorporated.

Any disputes arising from these terms or our services will be resolved through binding arbitration or in the courts of our jurisdiction.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.