Privacy Policy

How we protect and handle your personal information

Privacy Policy

We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request information, or contact us for support.

Account Information: When you register for our construction material services, we collect your name, email address, company details, and contact information.

Transaction Data: We collect information about your purchases, quotes, orders, and payment details necessary to process your transactions.

Communication Data: We store messages, inquiries, project details, and feedback you share with us through our website, email, or phone.

Website Usage: We automatically collect information about how you interact with our website, including pages visited, time spent, and navigation patterns.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our construction material services and customer experience.

  • Process and fulfill your orders for construction materials
  • Provide customer support and technical assistance
  • Send you order confirmations, shipping updates, and important account information
  • Improve our website functionality and user experience
  • Analyze usage patterns to enhance our product offerings
  • Prevent fraud and ensure the security of our services
  • Comply with legal obligations and regulatory requirements

We will never sell your personal information to third parties for their marketing purposes.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our website, processing payments, and delivering materials.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Consent: We may share information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include encryption of data in transit and at rest, secure server infrastructure, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct any inaccurate personal information
  • Deletion: You can request deletion of your personal information, subject to legal requirements
  • Portability: You can request a copy of your data in a portable format
  • Opt-out: You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided in our website footer.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

When we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, providing additional notice through our website or email.

We encourage you to review this policy periodically to stay informed about how we protect your information.